Terms of service

Welcome to Éclat Collagène. By accessing our site and making a purchase, you agree to these Terms of Service. Please read them carefully to understand your rights and obligations.

  1. Company Information
    Email: hello@eclat-collagene.com

  2. Acceptance of Terms
    By using this site, you acknowledge that you have read and accepted these Terms of Service. These terms may be updated at any time, and continued use of the site constitutes acceptance of any changes.

  3. Products and Availability
    Our products are accurately described; however, errors may occur, especially regarding availability or pricing. We reserve the right to correct these errors or cancel orders if the information is incorrect.

  4. Order and Payment

    • Order Process: After placing an order, you will receive a confirmation email.
    • Payment Methods: Payments can be made by credit card, PayPal, or other accepted methods on the site.
    • Order Validation: We reserve the right to refuse an order for legitimate reasons (suspected fraud, unavailability, etc.).

  5. Return and Refund Policy
    Please refer to our Return and Refund Policy to know the conditions under which you can return a product and obtain a refund.

  6. Shipping
    Delivery times and fees are specified in our Shipping Policy. We strive to ensure delivery within the stated timeframe but are not responsible for carrier delays.

  7. Limitation of Liability
    Éclat Collagène is not liable for damages resulting from the use of the site or purchased products. Products must be used according to the provided instructions.

  8. Intellectual Property
    All elements of the site, including content, images, logos, and texts, are protected by intellectual property rights. Any reproduction is prohibited without prior authorization.

  9. Data Protection
    We respect your privacy and process your data in accordance with our Privacy Policy.

  10. Applicable Law and Disputes
    These terms are governed by French law. In case of dispute, we encourage you to contact us for an amicable resolution. If unresolved, the competent courts will be those of Éclat Collagène’s headquarters.

Contact
For any questions regarding these Terms of Service, please contact us via email at hello@eclat-collagene.com.